Terms of Service

These Terms of Service ("Terms") govern your use of the Qatar5GConnect.qa website and our related 5G connectivity services. By accessing our platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using our services.

• You must be at least 18 years old, or the age of majority in Qatar, to create an account.
• Access to our 5G network is subject to technical feasibility and coverage availability.
• You are responsible for maintaining the confidentiality of your account credentials.
• Violations of these Terms may result in immediate suspension of service.

Qatar5GConnect provides state-of-the-art 5G wireless connectivity, IoT infrastructure, and associated digital solutions designed for both personal and enterprise use within Qatar. Our services aim to deliver high-speed, low-latency data transmission, subject to the inherent limitations of wireless technology and network congestion.

Actual speeds and performance vary based on several factors, including your device capabilities, proximity to cell towers, physical obstructions, and network traffic levels during peak hours. While we strive to provide comprehensive coverage, we do not guarantee uninterrupted or error-free service. For specific coverage details in your area, please refer to our Coverage & Tech page.

To access certain features, such as personalized plan management or billing history, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.

Why this matters:

Secure accounts help us prevent unauthorized access to your personal data and billing information. You are responsible for all activities that occur under your account. If you suspect any unauthorized use, you must notify us immediately via our Contact & Support channel.

Your privacy is paramount. We collect and process data in accordance with the applicable data protection laws of Qatar. Please review our dedicated Privacy Policy to understand how we collect, use, and protect your personal information.

By using Qatar5GConnect, you consent to the collection and use of your data as described in the Privacy Policy. This includes usage data necessary for network optimization and service delivery.

To the maximum extent permitted by applicable law, Qatar5GConnect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

While we utilize industry-standard security measures, we cannot guarantee that our systems will be completely immune to unauthorized access or data loss. Use of our services is at your own risk.

These Terms shall be governed by and construed in accordance with the laws of the State of Qatar. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Qatar.